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This translation is provided for convenience only. The English version of this page governs and is the binding version.

AAL Rentals Privacy Policy

Last updated November 1, 2026

This policy covers the AAL Rentals app for iPhone and Android, the reservation and inquiry forms on akautoleasing.com, and the customer account and corporate member pages at fleet.akautoleasing.com.

Who we are

AAL Rentals is the app of Alaska Auto & Equipment Leasing (Alaska Auto Leasing), 2135 Richardson Hwy, Ste 4, North Pole, AK 99705. Contact: reservations@akautoleasing.com, (907) 488-7402.

What we collect

What you enter in a reservation or inquiry form: your name, phone number, email, company (optional), rental dates, the vehicle or equipment you want, a delivery address and delivery area if you ask for delivery, and any notes. We also receive the request time and your internet address with each request, which we use to block spam and abuse.

Driver’s license and insurance photos

To reserve, the app asks for a photo of your proof of insurance and the front and back of your driver’s license. You take these with your camera or choose them from your photo library; the app only opens the camera or library when you tap to add a document. The photos are sent with your reservation over an encrypted connection and are used only to verify your identity, age, driving privileges and insurance for the rental. They are stored privately in our reservation system, are never publicly accessible, and can be viewed only by authorized AAL staff. We do not use them for advertising or tracking, and we do not sell or share them except where the law requires or to resolve a claim about your rental (for example, with an insurer).

Electronic signatures

When you sign your rental agreement electronically (for a vehicle rental, or the equipment rental agreement for an equipment rental), on your own phone through a secure link from us or on our tablet at the counter, we record your drawn signature, the name and initials you type, the date and time, your internet address and your browser or device type, together with the exact version of the agreement you signed. We keep these with a PDF of the signed agreement as the record of your signature. They are stored privately in our rental system, are never publicly accessible, and can be viewed only by authorized AAL staff. Right after you sign, we email a copy of the signed agreement (PDF) to the email address on file for you, with a copy to our office (reservations@akautoleasing.com). This is a transactional email about your rental, not marketing.

Payments

Nothing is charged inside the app and the app never sees your card. If a deposit or payment applies, the app opens Square’s secure checkout page, and your payment details go directly to Square (squareup.com), which processes the payment under its own privacy policy. Square tells our reservation system when the payment is complete so your reservation is marked paid.

Customer accounts and sign-in

Customer accounts are optional and free. If you create one, we collect your name, email, phone, mailing address (optional) and preferred language, and we link the account to your customer record and rental history with us (matched by email). We confirm your email, and you sign in with a one-time link we email to you; we do not store customer passwords. Your account page shows your rental history, account prices, account rewards and account tier, which we work out from your bookings. Approved corporate accounts sign in to the corporate members page with an email and a password that we store only in scrambled (hashed) form. Signed-in pages use a cookie to keep you signed in, and the website remembers your language choice in your browser. You can close your customer account from your account page; your rental records stay on file as described below.

What we don’t collect

No login inside the app itself (customer and corporate accounts are on fleet.akautoleasing.com, described above), no card numbers, no location, no contacts and no microphone access. The camera and photo library are used only for the documents above, when you choose to add them. The app contains no advertising, analytics or tracking software and does not track you across other apps or websites.

How we use it

To respond to and manage your reservation or inquiry: checking availability, verifying the renter, confirming by phone or email, preparing the rental agreement and keeping our business records. We do not sell your information or share it for advertising.

Calls, texts and email

The Call, Text and Email buttons open your phone’s own apps. The app never sends text messages on its own. Texts to (907) 978-9278 are read and answered one-to-one by our staff. When you reserve on our website or in the app, we email you one confirmation from reservations@akautoleasing.com with your booking details and a private link to view, ask to change or cancel your booking. The link stops working after your rental’s end date. Your reply, change and cancel requests go to our staff.

Where it is kept

Requests and documents go directly to our reservation system at fleet.akautoleasing.com, which our staff use to manage rentals. We use service providers to host that system, to process payments (Square) and to send our emails, and they process the data only for us.

How long we keep it

Reservation and customer records are kept as long as needed for the rental and for our legal, tax, insurance and accounting obligations. Signed rental agreements (vehicle and equipment) and their signature records are kept for at least 30 days and then archived, not deleted: archived agreements stay in our private records and backups for the same period as the rental record, and only authorized administrators can open them. License and insurance photos for requests that do not become a rental are deleted on request, and we aim to delete them within 90 days. Ask us and we will delete requests that did not become a rental.

Your choices

Email reservations@akautoleasing.com or call (907) 488-7402 to see, correct or delete your information, including your document photos. You can also update your phone, address and language, or close your account, from your customer account page. Deleting the app removes nothing from our records, so contact us for that.

Children

The app is for adults renting vehicles or equipment (renters must be 25 or older). It is not directed to children under 13 and we do not knowingly collect their information.

Changes

If this policy changes we will update it here and on our website with a new date.